Privacy policy of UK Deed Poll Office

UK Deed Poll Office is committed to ensuring that your privacy is protected. We do not collect personally identifiable information about visitors to our website except when it is knowingly provided to us by an individual who is either submitting a Deed Poll application or making an enquiry which contains personal information. All personally identifiable information collected by us will be stored and used in strict accordance with this privacy policy.

Personally identifiable information is any information which could be used to identify you as an individual. This includes: your full name, home address, telephone number(s), email addresses, and date of birth.

Non-disclosure of your personal information

Your personal information will not be passed on, leased, sold, rented, or otherwise made available to any third party except to:

  • Confirm the authenticity of a client's Deed Poll to external organisations
  • Comply with requests made by UK law enforcement agencies under section 29(3) of the Data Protection Act 1998 for the purpose of preventing or detecting a crime, or to assist in the apprehension or prosecution of offenders
  • Comply with requests made by UK law enforcement agencies under section 28 of the Data Protection Act 1998 for the purpose of safeguarding national security

Storage of financial information

UK Deed Poll Office does not currently store financial information (credit card numbers) nor do we intend to do so in the future.

  • On-line payments: At no point in the on-line transaction process do we actually record or store your credit or debit card information. Card details submitted on our website are passed to the secure payment server of our Payment Service Provider for authorisation. Members of staff never have direct access to your financial information.
  • Telephone payments: Telephone payments are handled in much the same way as an on-line transaction. Your card details are entered into the payment terminal interface of our Payment Service Provider without the financial information being written down or recorded in any other way. Once authorisation for the transaction has been received, the secure session is terminated and we no longer have access to your card details.

How your information is stored

Information received as part of a Deed Poll application is stored in a secure password-protected database which can only be accessed by computers which are within our private network. Your information is transmitted to that database using Secure Socket Layer technology to ensure maximum security.

Physical copies of your application information, such as printed versions, will be destroyed once your application has been successfully processed.

Find out what information we hold

You can request a comprehensive report of the information we hold about you under the Data Protection Act 1998. If you would like such a report please send your request to:

Data Protection Compliance
UK Deed Poll Office
314 Regents Park Road
London
N3 2JX

Requests are usually processed within fourteen (14) days of receipt.